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Privacy Policy
Last updated: 19.11.2025
We take the protection of your personal data very seriously. We process your data exclusively on the basis of the applicable legal provisions (GDPR, TKG 2003). This Privacy Policy explains how we collect, use and safeguard your personal data when you visit moucka.art or make a purchase through our online shop.
1. Data Controller
moucka.art
Dametzstraße 41
4020 Linz
Austria
Email: shop@moucka.art
2. Personal Data We Collect
We only process personal data to:
- fulfill and process orders,
- communicate with customers,
- operate and secure our website.
We do not use:
❌ Google Analytics
❌ Meta/Facebook Pixel
❌ Marketing or advertising trackers
Only essential data for functionality and orders is collected.
3. Data Processing When Ordering
When you place an order in our online shop, we process the following data:
- First and last name
- Billing and shipping address
- Email address
- Order details (items purchased, price, date)
- Payment information (depending on your payment method)
The legal basis is Art. 6(1)(b) GDPR (performance of a contract).
We store these data as required for:
- legal retention obligations,
- tax and accounting requirements.
In Austria, financial records must be retained for 7 years.
4. Payment Service Providers
Depending on the payment method you choose, your payment details may be transferred to external payment providers (e.g. credit card providers, PayPal, Stripe).
These providers act as independent data controllers under GDPR.
Their own privacy policies apply.
5. Contacting Us
If you contact us by email, we process your data to respond to your inquiry.
Legal basis: Art. 6(1)(f) GDPR (legitimate interest in communication).
We regularly delete inquiries that are no longer required.
6. Cookies
Our website uses only essential cookies necessary to operate the shop functionality (such as session handling or the shopping cart).
We do not use:
❌ tracking cookies
❌ analytics cookies
❌ marketing cookies
Essential cookies do not require consent under GDPR.
7. Server Log Files
Our hosting provider automatically collects certain data for technical reasons:
- IP address
- Date and time of access
- Accessed pages
- Browser type and version
- Operating system
- Referrer URL
This data is necessary to ensure the security and operation of the website.
Legal basis: Art. 6(1)(f) GDPR (legitimate interest in technical security).
8. Disclosure of Data
We do not share personal data with third parties unless:
- it is necessary for fulfilling an order (e.g. shipping companies),
- we are legally obligated to do so,
- or you have given explicit consent.
9. Your Rights
Under the GDPR, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object
If you believe that your data is being processed unlawfully, you can lodge a complaint with your local data protection authority. In Austria:
Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna
www.dsb.gv.at
10. Contact for Data Protection
For privacy-related questions, please contact:
11. Changes to This Privacy Policy
We may update this Privacy Policy when necessary.
The latest version will always be available on this website.
